Hi and welcome to our policy and aftercare page.
Thank you so much for taking a bit of your time to read this page. This will help us makes things easy on the day of your appointment.
Beautiful Hair is an appointment based salon. What that means is that your time is your time. We do not double book or take walk-ins. So every minute counts. First time clients must book a consultation before their first chemical appointment. Such as color, perm, relaxer, keratin treatments, etc. We understand that some clients may travel far, so we do allow you to ask as many questions before your appointment and schedule your consultation and service the same day. This is only if there is availability for the service.
Why a consult and service?
The time it takes to discuss your goals and how to achieve it and selecting the correct procedure. That time can be about 30 minutes. If that time is not scheduled we risk running into someone else time. To avoid that we asked that you schedule a separate consultation and service on the same day back to back. Now to avoid certain confusion we will call you if you haven't text or spoken to anyone.
We will perform a patch test and question to make sure that you are not allergic to any of our products. We will color match you for highlights, ombre, balayage, and full color. Coloring of hair extensions is not included in services or hair purchase. Coloring is also a service that needs to be booked in advance. The hair we carry is usually dark colors. We will from time to time suggest you purchase colored hair elsewhere. We are working on getting quality blonde hair in stock.
Deposit -is only for the appointment you set. It is transferable only when you reschedule your appointment via the scheduler. It is not transferable when you cancel or no show.
Day of appointment
Please be on time. If you are running late please communicate, do not assume we know you are stuck in traffic or whatever the reason may be.
Bringing your own hair? We cannot stress this enough DO NOT BRING HAIR THAT IS NOT CLEAN. Please prep your hair in advance. Shampoo and condition the hair. Dry the hair section the hair per length. Please label the hair if they are all not the same length. YOU WILL BE CHARGED $50 FOR SERVICE OF WASHING HAIR. This also delays the time allotted for your service.
Unless they are being serviced, please leave them at home. Most highlight, color correction, perm, relaxer, ombre, and extensions services run about 3.5- hours or more. This isn't fair to the child and to the stylist that has to stop every time your child requires your attention.
*All deposits are non-refundable. A Deposit can only be transferred when you re-schedule your appointment. You have a total of 3 rescheduling allowed. After the 3rd rescheduling, your 4th appointment will be canceled and you'll have to put down another deposit. We do not hold deposits. All consultations fees are credited towards your first appointment, so you must book an appointment the day of or within the week of the consultation or the deposit is used towards the time allotted for consultation. Beautiful Hair is not responsible for hair purchase elsewhere if it tangles or becomes matted. You will be charged for the takedown and a new installation. So please purchase Quality hair if you choose to bring your own.
You can park in Trader Joe's parking garage or you can pay the meter. As a friendly reminder, we suggest parking in the garage so you do not have to leave the salon constantly to feed your meter. Stylist will not leave the salon or clients unattended to run to the meter for you.
As with any chemical service, the components used in the hair coloring process can leave the hair more porous than it was prior to color the hair. This is because the alkaline products used to allow the color to penetrate the hair shaft, and deposit the color, do so by lifting the cuticle layer of the hair.
While the processes are generally designed to be as gentle to the hair as possible, while still being effective, the results are still that the hair is typically swelled and the cuticle raised by the processing.
This means that while the hair is made better able to accept the deposited color, it is also more likely to lose moisture and can slowly lose the added color unless care is taken to reseal the cuticle.
This means that after you've colored your hair, you should take care to use a good moisturizing cream conditioner. It will help to maintain the hair's moisture level, and will help to smooth the cuticle layer and ease any problems with porosity. This is especially true if you have used a high-lift color or bleaching agents to lighten the hair.
Additionally, if you have chosen a hair color that is particularly vibrant, such as many red shades or golden blondes, you will want to use a color-enhancing/color-preserving shampoo and conditioner formula in order to help keep your hair color looking as rich as possible for as long as possible. Under normal circumstances, most of the more vibrant hair colors will gradually fade somewhat after regular shampooing and environmental stresses.
For most color-treated hair, I recommend a weekly deep conditioning treatment, in order to help rehydrate the hair and restore any moisture that may be lost during the week's styling.
Chemical Texture Services, such as chemical straightening and permanent wave services can be even harsher on the hair than some color services, and therefore require that the individual take special care of her hair afterward. The chemical services definitely leave the hair in a much more porous state and the hair must be well-conditioned to keep it healthy and manageable.
In the case of some over-stressed hair, where there are signs of damage, you will need to use a protein-rich conditioner in order to help restore the strength and integrity of the hair while adding in much-needed moisture. Furthermore, since the hair's cuticle layer is usually raised and left open by the chemical processing, you need to make sure to use a good smoothing serum, which will coat the hair shaft and help to smooth and seal the cuticle layer to hold in moisture and allow the hair to retain a smooth and silky feel.
When the hair is dirty, you need to shampoo it with a very gentle, moisturizing shampoo, and always follow it up with a hydrating conditioner. Remember, that you only need to shampoo the hair when it becomes soiled, in most cases, you can simply use a rinse-through conditioner to remove the amount of soil that accumulates on the hair on a daily basis. This serves the dual purpose of hydrating the hair and refreshing it.
My name is Carmelle D, I will be your stylist. Please feel free to browse around.
Sunday and Monday
Tuesday through Saturday
10 am - 7 pm
Please NO texting
After hours and early morning, requests will be charged an additional $100.